Support

Open Fossick, go to the paywall or Settings and tap Restore Purchases. Make sure you are signed into the same Apple Account you bought with. That fixes it almost every time, including after a reinstall or a new phone. If it does not, email us with your receipt from Apple.

Your first 3 scans are free. Fossick Pro includes fair use limits that reset monthly: 100 scans a month on Monthly, 150 a month on Lifetime. The limits exist because every scan costs us money to process, and they are sized to cover even heavy sourcing days.

Pay once and Fossick Pro is yours for the life of the product, for as long as we commercially offer the Fossick app. No renewals, no subscription. Full details are in our Terms of Use.

Open Settings on your iPhone, tap your name, then Subscriptions. Choose Fossick and tap Cancel Subscription. You keep access until the end of the period you paid for.

Payments run through Apple, so refunds do too. Request one at reportaproblem.apple.com.

Estimates come from AI identification plus recent sold listings, and no system gets every item right. Retake the photo closer and square on, with one item in frame. For electronics, add the model number when Fossick asks. When the call is close, trust your own eye.

In the app, go to Settings and choose Delete Account. That removes your account data from our systems. You can also email us and we will handle it for you.

The full rundown is in our Privacy Policy. The short version: no ads, no selling your data, and your photos are not used to train AI models.